This website, Fasyra, is an online retail store operated by F.S MARKETING LLC, a company registered in the United States.
Throughout this website, the terms “we”, “us”, “our”, and “operator” refer to Fasyra, which is operated by F.S MARKETING LLC, the legal entity responsible for the operation, management, customer service, payments, and legal compliance of this website.
By accessing this website and/or purchasing products from us, you agree to be bound by these Terms and Conditions, as well as by our related policies, including the Privacy Policy, Return & Refund Policy, and Shipping Policy.
If you do not agree to these Terms and Conditions in full, you must not use this website or its services.
Our store is hosted on Shopify Inc., which provides the e-commerce platform that enables us to sell products and services online.
By using this website, you confirm that you are at least the legal age of majority in your place of residence, or that you have obtained the consent of a parent or legal guardian where required by law.
You may not use our products or services for any unlawful or unauthorised purpose, nor violate any applicable laws or regulations.
We reserve the right to refuse service to anyone, at any time, for any lawful reason.
Right of Cancellation (Cooling-Off Period)
Consumers may have cancellation rights depending on their country or state of residence and applicable consumer protection laws.
Where applicable, customers may cancel their order within the legally required period after receiving their goods.
To exercise any applicable cancellation rights, you must notify us by a clear statement, such as sending an email to support@fasyra.com.
If you cancel within the applicable cancellation period, any payments made will be refunded in accordance with our Return & Refund Policy, provided the goods have been returned or proof of return has been supplied.
Definitions
Consumer: a natural person acting outside their trade or profession.
Operator: F.S MARKETING LLC.
Distance contract: a contract concluded without the simultaneous physical presence of both parties.
Right of withdrawal: any cancellation right available under applicable consumer protection laws.
Identity of the Operator
Website name: Fasyra
Legal operator: F.S MARKETING LLC
Business registration number: 0008034717
Registered address: 1209 Mountain Road Place Northeast, Albuquerque, NM 87110, United States
Customer service email: support@fasyra.com
Phone: +1 (505) 578-5980
Prices and Payments
All prices displayed on this website are subject to availability and may be updated at any time. In the event of pricing errors, we reserve the right to cancel or refuse orders placed at an incorrect price.
Payments must be completed using the available payment methods at checkout. All transactions are processed securely.
Delivery and Performance
Orders will be delivered to the address provided by the customer. If delivery is delayed or cannot be completed, the customer will be informed and may cancel the contract without additional cost.
The risk of loss or damage passes to the consumer upon delivery of the goods.
Exclusion of the Right of Withdrawal
Any applicable cancellation or withdrawal rights may be excluded for certain products where permitted by law, including personalised goods, sealed hygiene products once unsealed, perishable goods, and digital content supplied with prior consent.
Personal Data
The processing of personal data is governed by our Privacy Policy, which explains how data is collected, used, and protected.
Governing Law
These Terms and Conditions shall be governed and interpreted in accordance with the laws applicable to F.S MARKETING LLC and the jurisdiction in which it is registered, without prejudice to any mandatory consumer protection rights applicable in the customer's country or state of residence.
Company Information
Website name: Fasyra
Company name: F.S MARKETING LLC
Business registration number: 0008034717
Address: 1209 Mountain Road Place Northeast, Albuquerque, NM 87110, United States
Email: support@fasyra.com
Phone: +1 (505) 578-5980
Customer service hours: Monday to Friday, 9:00 a.m. to 9:00 p.m. (Mountain Time)
Response time: Within 24 business hours